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Carpet Stain & Odor Services

The largest area of consumer confusion in our industry is what stains really are. Just because you have a dark or black spot, or any colored spots – doesn’t mean they are “stains”. They may very well just be an area where you spilled something a bit “sticky” that more soil has adhered to, that a regular carpet cleaning will just clean right out.

The Types Of Carpet Stains We Can Correct

Carpet Soils are  contaminates on the outside surface of the fiber which are bonded by oils or sticky residues (and why your vacuum won’t remove them) – steam cleaning breaks the oil/soil bond to fiber so they can be extracted away. Example: Spill some clear sugary water. There are no dye’s to leave a color, but the sticky residue will attract and hold soils eventually giving a very dark appearance.

Carpet Stains are contaminates that have penetrated the fibers and are actually inside the fiber. Example: Kool-aide, which contains red dye 40 is spilled on a carpet. The red dye actually gets into the pores of the fibers and combines with the carpet’s dye (think of coloring hair). No type of steam cleaning or dry cleaning has the ability to correct a true stain. Very specialized services are required where the contaminate (which is inside the fiber) is treated without altering the carpet fibers’ dye.

Subsurface Contaminates are typically high volume spills, that are pulled through the fibers into the carpet backing and padding. They can even be invisible at the time of cleaning, and return a few days afterwards. These issues in most cases can be corrected with subsurface extraction services, where the pad itself is saturated with a mild cleaning agent, and then extracted with a flood extraction tool.

The chart below covers some of the most common stains – however – no matter what your soil type, stain type, or subsurface problems may be – All Pro has protocols proven over the last 10 years to correct them.

Our Carpet Cleaning Work

How Awesome Are We?

We’d rather our previous customers tell you.

  • I have been in the carpeting business for over 30 years, and currently manage the largest carpet distributor in the state. I still can't believe my eyes - AMAZING SERVICE!

    Mike B.
  • Customer Service is a dying art, you guys haven't lost that touch! 100% perfect job, thanks All Pro!

    Jan M.
  • After having to kick the last company out of my home for doubling the price upon arrival - it was very nice to get it straight before their foot was in my door - honest operation, very professional technicians, and an even better end result.

    Harold S.
  • I have had my carpets cleaned dozens of times before All Pro. This is the best service I have ever used. Their claims about the Rotovac are absolutely accurate, my carpets have not looked this good since they were new!

    Theresa H.
  • I must say I am impressed. I had intended on replacing my carpeting in the next 8-12 months because I didn't think it could be cleaned this well, carpets saved!

    Jessica L.
  • 2 other cleaning firms couldn't get the pet stains or odor cleaned in my basement, in under an hour these guys nailed it. No stains, no odor. Use this company!

    Stephanie W.
  • I have not had good experience with carpet cleaners in the past, so I was very hesitant to spend a little more for pretreatment and rotovac when they recommended it, glad I did, I couldn't have been happier with how clean my carpets ended up.

    Sue D.
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Types of stains we handle

Urine, Vomit, & Feces Stains

Urine - There are typically two issues we must address. The surface stain, and removing the urine oils from the carpet backing and or padding. By removing the contaminate residue on top and under the carpet, we simultaneously correct odor issues. Feces - Typically only diarrhea will cause a stain situation, sometimes blood will create a secondary stain. Our protocols can address any and all situations you may have. Vomit - Most animal foods contain high dye contents. When they are ill and vomit - the dyes in the food have a very high likelihood of staining your carpeting, mainly because the stomach acids set the coloring into the fiber. We successfully treat hundreds of pet related stains weekly - it is by far and large the most common issue we correct for our customers. .

Feces - Typically only diarrhea will cause a stain situation, sometimes blood will create a secondary stain. Our protocols can address any and all situations you may have.

Vomit - Most animal foods contain high dye contents. When they are ill and vomit - the dyes in the food have a very high likelihood of staining your carpeting, mainly because the stomach acids set the coloring into the fiber.

We successfully treat hundreds of pet related stains weekly - it is by far and large the most common issue we correct for our customers.

Kool-aide, wine, coffee, tea, and fruit juice stains

Drinks (and all liquids that cause stains) fall into three main categories: Synthetic, Natural, Hybrid (Combination natural /synthetic). Each has its own very specific protocol to correct.

  • Synthetic carpet stains: Kool-aide, Gatorade, Cough Syrup, Popsicles (any liquid whose color comes from artificial dyes). These contaminates penetrate the fibers rather than sit on top of them, in turn causing a stain.
  • Natural carpet stains: Wine, coffee, tea, cranberry juice and the like. These contaminates also penetrate the fibers causing a stain - most of them are set to a stain due to their acidity.
  • Hybrid carpet stains: V8, Orange Juice, Ketchup and the like. these contaminates are a double whammy. V8 has both tomatoes juice and red dyes for example. A bit more challenging but absolutely correctable.

No matter what the color, no matter what the age - correcting these types of stains pose little challenge to the professionals at All Pro

Nail Polish, Paints, Candle wax stains

Nail Polish, especially red's and black's - have a high tendency for their dyes to set as you liquefy the dried/cured acrylic. We have perfected a procedure to suspend those dyes as we dissolve the nail polish - minimizing the chance that those dyes will be permanently set into your carpet fibers.

Paints, are very similar to nail polish in correction, with an additional challenge, not damaging the carpet backing while removing the paint and it's dyes. We have an extremely high success rate as compared to the average cleaning firm. In most cases we are able to salvage the area without having to patch a section of carpet in place.

Wax, Whether from a candle or crayon, yet again has the same issues as nail polish. Especially red and black candle wax stains. We have several methods available to correct wax stains without leaving dye residues set into your carpet fibers.

Highlighter, Marker, Dry Erase, Ink, and Toner Stains

All of the above pose a migration challenge. As we typically must correct with solvent based cleaning agents, these types of spots like to wick and bleed into much larger areas. It's why most cleaning firms tend to shy away from them and not even attempt correction.

You also have a high risk of damaging carpet backing causing delamination and failure in these areas.

The technicians at All Pro have been educated, trained, and trained, and trained some more on these extremely difficult stains. We have near a 100% success rate even on these extremely difficult situations.

If it is in your carpet, and it's not supposed to be there - we have a solution to fix it.

Gum, rust, furniture stains, graphite, grease, bleach, blood - you name it - we have a way to fix it.

Just like everyone is the best, the fastest drying, the safest, the greenest, etc - everyone can also do stains............ well at least they claim to.

At All Pro, carpet stain correction is not something we put in our advertising just to get our foot in your door - to then say, sorry that is permanent. We truly can correct the problems listed on this page. It's what sets us apart from just about every other cleaning company in the state.

A note to do it yourselfers - over the counter cleaning agents for stains have a VERY high tendency to cause larger more costly problems. Color loss, setting the stains permanently, and damaging the carpets backing. We are often asked which ones, to avoid legal issues, we can't say anything past the vast majority of them - even some of the most common name brands.

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